Frequently Asked Questions
A livestream broadcast is the recording and simultaneous transmission to the Internet of an event such as a wedding, funeral, christening or sporting event.
Your Life Moments livestreams to a web page created and dedicated to the event, as well as to popular social media and video sharing sites, including Facebook, Youtube and Vimeo.
We use equipment that is specifically engineered for real-time video streaming and connect through a wifi network. The wifi network may be in a building or through a cellular network. The quality of the stream relies on the strength of the wifi signal.
We provide you with the link to a dedicated web page on which the livestream will be broadcast and published. You simply share that link, whether by email or social media. If we are streaming directly or simultaneously to a social media site, you may share or promote the event on that site.
The dedicated webpage is built to our customers' wishes and can include anything that you might imbed on another site. This includes text, like a biography, stories, user supplied photos and videos or music, subject of course to copyright, trademark and other intellectual property issues, and links to any other web property.
Absolutely. We use mobile equipment to set up a mobile wifi network using high-speed cell service and connect to a national video-hosting network. In most urban and suburban areas, the strength of the wifi network is perfectly adequate.
While we carry equipment that will withstand moderate rain and wind, the quality of the stream is dependent on the weather. Heavy rains or wind may make it difficult or impossible to maintain the quality of the stream.
Yes. In addition to the livestream that is broadcast on the Internet, our technician will make a simultaneous, high-definition recording of the event. That high-definition recording will generally be uploaded as a permanent replacement for the live event. If the livestream fails because of technical conditions or weather, the recorded event will be uploaded to the page used for the livestream.
Our dedicated webpage is published before the event and will be maintained for a minimum of 90 days. We provide permanent web pages to those interested.
Yes. We can purchase for you a custom web domain and direct that address to your event page or pages. We can also publish for you a dedicated, multipage website. Custom domains and websites are subject to separate charges and require annual renewal.
We use wide-angle cameras placed on single microphone stands that are unobtrusive and do not interfere with the event.
Our technician will attempt to restart the livestream. Unless the family instructs us to interrupt the event, we will not do so. In the rare event that the stream cannot be restarted because of technical issues or weather, the on-site recording made at the time of the event is published.
Generally, the videos are public and may be shared or downloaded, but we can limit distribution, embedding and downloading and can also make the video password protected. The settings depend on the customer’s preferences.
We are often called on to publish event pages and prepare for a livestream on very short notice. For funerals and other unscheduled events we ask for 24-hours' notice with materials submitted by noon the day before the livestreamed event, when possible. For other events, we request at least a week.